Crucial Skills®
A Blog by Crucial Learning
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How to Respond to a Workplace Bully
I recently read Joseph Grenny’s HBR article about being resilient in the face of harsh criticism. His insight was this: look for the grain of truth in feedback and you’ll increase your resiliency. Well, what if there isn’t a “grain of truth?” What if it isn’t feedback, but bullying? Bullies are adept at finding real or perceived weakness in others and exploiting it. In this case, it is not the “weakness” that is the problem, and searching for a “grain of truth” would empower the bully. What is the best way to deal with this?
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