Dear David, What should I do if I believe I have reached my “peak” in my company and professional growth is stagnant? I posed this question to HR and managers only to receive dull feedback, which makes me feel they have no ideas or suggestions. I suggested I earn another […]
Year: 2015
The Year Without a Christmas Tree
December 22, 2015In the late 1980s, Lynn, a friend of the family, approached my wife, Louise, with an urgent request. She explained that she had signed a contract to run the Santa Claus photo concessions at ten different Los Angeles-area malls. After weeks of searching, she had found nine managers but was […]
If At First You Don’t Succeed…
December 15, 2015Dear Joseph, I work very closely with someone who I really like and respect. I have one concern about how he tends to rely on me to deal with all criticisms directed at our shared projects. I have tried bringing up the issue and holding the crucial conversation about it, […]
Seeking Accountability
December 8, 2015The following article was originally published on August 4, 2004. Dear Ron, I lead a faith-based, non-profit organization after fifteen years as a mid-level executive in the wireless industry. Working with board members and volunteers is tough sometimes. My difficulty comes in creating safety and expressing my concerns when people […]
Thanksgiving: Our Second Favorite Holiday
November 24, 2015Thanksgiving is an interesting phenomenon. It always comes in at number two in the holiday popularity polls, just behind Christmas. That’s a pretty high ranking when you consider how humble the holiday is. It doesn’t come with the ghoulish decorating or the fun-filled house-egging that we enjoy every Halloween. It […]
Living with a Hoarder?
November 17, 2015Dear David, My husband and I have been together for about five years. While I noticed his tendency for piles around his own place prior to our marriage, this propensity has gotten much worse since we have been married. I’m no neatnik, but there is an uncomfortable level of clutter […]
It’s Not Poor Customer Service, It’s Silence that Costs You
November 10, 2015I used to share a poem at the beginning of some of my speeches. I won’t tell you what it was out of respect for its author. I loved the poem. I felt that my recitation of it was a big hit. I thought it was clever, funny, and relevant […]
Delivering Tough Performance Feedback
November 3, 2015Dear Joseph, I have an employee who has previous job experience as a manager but who took an entry level role to get into a full-time position with our company. This employee has been making progress learning our company’s policies and procedures and initially showed a great interest in learning […]