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The Standard in
Effective Communication

Are you looking for team or individual training?

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Effective Communication Starts Here

Bring Crucial Conversations to your organization and learn how to handle even the most difficult conversations for better results—including how to disagree with someone in authority, how to say no without making enemies, and how to address issues of diversity and inclusion.

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ONLINE

This on-demand, self-paced course offers 10–12 hours of online instruction and 60 days of access. Get 12-months of access with 5 or more participants.

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LIVE ONLINE

The virtual, instructor-led course is delivered in two-hour learning blocks over five days by a VitalSmarts master trainer or internal certified trainer.

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LIVE

This classroom experience can be delivered by a VitalSmarts Master Trainer or internal certified trainer, available as a one-day (7 hours) or two-day (14 hours) course.

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GET STARTED

Ready to bring Crucial Conversations to your organization? Complete the form to speak with a client advisor.

Discover the Difference Dialogue Makes

A crucial conversation is a discussion between two or more people where the stakes are high, opinions differ, and emotions run strong. Most of us encounter crucial conversations almost daily, yet few handle them well. Enroll today and learn how to confidently handle any crucial conversation for improved relationships and results.

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LEARN ONLINE
ON-DEMAND

  • Enroll today in our on-demand course and get immediate access to all course materials.
  • 10–12 hours of online instruction. Start any time and learn at your own pace over 60 days.
  • $250/person.
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LEARN ONLINE WITH
A MASTER TRAINER

  • The Live Online course combines the convenience of online training and live instruction with a VitalSmarts expert facilitator. The course is taught in two-hour learning blocks over five days.
  • $1595/person.
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READ THE Bestseller

Get your copy of the New York Times bestseller and business classic that has revolutionized personal and business interpersonal skills for millions of people worldwide.