The Cornerstone of
Organizational Culture
The Cornerstone of
Organizational Culture
Master the Art of Accountability
Improve Relationships and Results
Build a Culture of Ownership
Accountability marks the difference between healthy and unhealthy relationships and organizations. As people improve in their ability to hold one another accountable, they also improve trust, efficiency, engagement, and performance.
Foster Accountability
in the Workplace
Learn a straightforward, step-by-step process for resolving performance problems, strengthening trust and reliability, and eliminating inconsistency. Download the course overview to review the course skills and training options.
Master Performance Discussions
Learn how to tap into motivation and ability to close gaps between expected behavior and actual behavior.
Manage Projects Without Taking Over
Learn how to hold peers accountable to standards, objectives, and timelines without nagging or meddling.
Resolve Behavioral Problems
Resolve performance problems, bad behavior, and violated expectations in a way that is supportive rather than coercive.
EFFECTIVE INSTRUCTION, FLEXIBLE FORMAT
Whether experienced Live Online or Live in-person, participants learn to foster personal accountability in self and others through instruction, reflection, practice, and coaching.
Accountability in Action
Anyone who relies on the efforts of others to get things done will benefit from attending Crucial Accountability. Individuals and organizations report improvements in trust, ownership, engagement, performance, and more.
EFFICIENCY
San Antonio School District saw a 50% drop in grievances.
TEAMWORK
Dallas Housing Authority eliminated silos between departments and helped employees take initiative to resolve conflicts with their supervisors.
SAFETY
Pride International improved their total incident rate by 55% and reported zero accidents that required employees to miss time on the job.
ENGAGEMENT
St. Joseph’s Healthcare reported reduction in sick leave from 15 to 12 days per full-time employee, and employee satisfaction rates were 64% higher than provincial average.
TURNOVER
Orkin reported an 8% decrease in turnover, and Pride International decreased turnover by 40%.
WHAT PEOPLE ARE SAYING
Are you looking for team or individual training?
Elevate your team
Most people hesitate to discuss peer performance problems like improper shortcuts, poor attention to detail, and incomplete work. And the longer they take to speak up, the worse things get. Crucial Accountability gives people the skills to say something when they see something, to elevate team members and close the gap between expectations and performance. Choose the learning format that best meets the needs of your team or organization.
LIVE ONLINE
The virtual, instructor-led course is delivered in two-hour learning blocks over five days by a VitalSmarts Master Trainer or internal certified trainer.
LIVE
This classroom experience can be delivered by a VitalSmarts Master Trainer or internal certified trainer, available as a one-day (7 hours) or two-day (14 hours) course.
GET STARTED
Ready to bring Crucial Accountability to your organization? Complete the form to speak with a client advisor.
GET CERTIFIED
Certification is the easiest and most cost-effective way to implement a VitalSmarts course in your organization. As a certified trainer, you can customize the training to meet your specific needs—whether you’re training a team or an entire organization.
Become a Better Leader
Are you a manager or leader? Develop the skills that top leaders exhibit. Learn to foster personal accountability, build trust and teamwork, and improve performance. Enroll now and discover the life-changing skills of Crucial Accountability.
LEARN ONLINE WITH
A MASTER TRAINER
- The Live Online course combines the convenience of online training and live instruction with a VitalSmarts expert facilitator. The course is taught in two-hour learning blocks over five days.
- $1595/person.
TRUSTED BY THE WORLD’S TOP COMPANIES
READ THE Bestseller
With more than half a million copies sold, Crucial Accountability continues to improve the health of relationships, teams, and organizations worldwide.