Emory University, uses Crucial Conversations to resolve a culture of conflict.
See how our award-winning training solutions have lead to impressive bottom-line results in organizations around the world. Click on a training case study below.
Tom's Story - See how Crucial Conversations Training helped Tom save his career and change a life-long pattern of bad behavior.
San Antonio Independent School District - See how Crucial Conversations Training cuts grievances in half and builds common language.
Gallery Furniture - Influencer Training helps Texas retailer Gallery Furniture save millions and prosper in economic recession.
STP - See how Crucial Conversations Training helped a nuclear power plant in Texas become a national industry leader.
MaineGeneral Health - Patrice P. from MaineGeneral Health, shares how Crucial Conversations Training changed their culture and improved patient safety.
Johnsonville Sausage - Tim A. at Johnsonville Sausage, shares how they improved their employees' leadership abilities through crucial conversations.
St. Joseph's Health Care London - See how Crucial Conversations and Crucial Accountability help a Canadian hospital transform its culture.
Excel Polymers - John Q., CEO of Excel Polymers, shares how they improved customer relations and increased sales.
Spectrum Health - Watch as Matt V., president of Spectrum Health, shares how they are saving lives and improving patient care.
Maimonides Medical - Watch as doctors of Maimonides Medical Center share how they are saving lives with a Code of Mutual Respect.
See how Crucial Conversations and Crucial Accountability Helped a Canadian Hospital Transform Its Culture
See how Crucial Conversations Training improved nurses’ ability to address disruptive physician behavior.
See how Crucial Conversations Training improves customer relations and secures new business for worldwide manufacturing company Excel Polymers.
Family-owned Johnsonville solves its global growth challenges & dramatically improves safety.
Industry: Oil and Gas
Crucial Conversations helps nuclear power plant, South Texas Project (STP), become a national industry leader.
See how Crucial Conversations Training built a culture of respect and improved patient safety at Maimonides Medical Center.
Industry: Public Education
See how Crucial Conversations Training created a safer learning environment at Triangle Leadership Academy.
Industry: Healthcare Information Technology
See how Crucial Conversations Training prepares a new generation of leadership at the healthcare IT giant Cerner Corporation.
See how Crucial Conversations Training helped Indian television provider Tata Sky rebuild corporate culture.
Industry: Oil and Gas
See how Crucial Conversations Training improved oil rig safety at Pride International by 55 percent in one year.
See how Crucial Conversations Training provides essential culture change tools to Michigan Health System.
See how a large insurer improved communication and changed culture with Crucial Conversations Training.
Tom, who had a long history of anger management issues, used crucial conversations skills to change his communication style and save his job.
Crucial Conversations Training cuts grievances in half and builds common language.
See how Crucial Conversations Training improved sales per employee by 15 percent and quality by 50 percent.
AT&T’s IT billing costs reduced by 30 percent with Crucial Conversations Training.
Crucial Conversations Training improves patient safety by enabling employees with the skills to address mistakes.
Uniting a divided executive team results in #1 ranking in employee satisfaction for Cook Childrens Health Care System.
Crucial Conversations Training helps win Lockheed Martin a $200 billion contract.
See how Crucial Accountability united the leadership team of the Dallas Housing Authority.
Industry: Pest Control
See how Crucial Accountability improved turnover at the international pest control company, Orkin.
See how Influencer was used to help University of Virginia Children’s Hospital decrease unplanned extubations by 81% in less than 1 year.
See how Nebo School District Used Influencer Training To Improve Student Performance
Industry: BusIness ServIces
Influencer Training drives rapid adoption of process improvement tool at Xerox.
Influencer Training helps Texas retailer Gallery Furniture save millions and prosper in economic recession.
Influencer Training helps Spectrum Health achieve an unprecedented 98% hand hygiene compliance.
See how Influencer improved customer service by 38 percent in Michigan’s human services office.