Some of the most rewarding messages we receive are thank you letters from fans, book readers, and training participants who have used the skills and principles to change their lives, relationships, and personal results. Read a few below and see what we mean.
It’s so easy to mistake success for a one-time accomplishment,” says Peter. “But habits always creep back in. I realized that success is only measured by
continual improvement. You’re going to have bad days, but you have to learn to ‘turn bad days into good data.’
The Six Sources of Influence and principles in Change Anything really work. I’m a living testament.
Recently, my life partner and I were staring at the very last unraveling threads of our relationship. I had already filed for a custody hearing and he was preparing to find another place to live. We were both so completely mired in contempt and anger that we couldn’t see an inch in front of our […]
Through a targeted influence effort, Tim helped transform his children’s failing middle school into a nationally-recognized institution.
Using six sources of influence, Patrice Putman transformed corporate culture at MaineGeneral Health from one of a culture of silence to a culture of candid and respectful dialogue.
Sheryl identified the vital behaviors for overcoming her anger and made life-changing behavior adjustments.
Clara used crucial conversations skills to come to agreement on divorce terms and improve her relationship with her boss.
In the heat of a crucial conversation, Diane mastered her emotions and solved a problem for a frustrated customer.
Terri used the Crucial Conversations Mastery Mission to plan out a difficult conversation with her coworker—saving their working relationship.
Erich used crucial conversations skills to avoid laying off current employees in the midst of an economic downturn. The program became a benchmark in his company for strengthening relationships with employees and customers.
In the middle of a tense conversation with her husband, Michele used crucial conversations skills to discover what she really wanted and find a home that was perfect for her whole family.
Cathy used crucial conversations skills to overcome past physical and emotional abuse, and improve relationships with her children.