Introduction to Crucial Conversations

During this 40 minute introduction to our award-winning training program, you'll learn skills for talking when stakes are high, opinions vary and emotions run strong!

Introduction to Crucial Confrontations

Dealing with broken promises, violated expectations or bad behavior? View this 40 minute web seminar and take away skills for enhancing accountability and execution. Perfect for managers and executives!

Introduction to Influencer: The Power to Change Anything

Perplexed by persistent and resistant team or organizational problems? Aimed at organizational leaders, this 40 minute introduction shows you some of the secrets to creating positive, lasting change across the entire organization.

Introduction to Change Anything

During this 50-minute introduction, you'll learn about a breakthrough methodology for successfully recognizing the personal, social, and environmental forces of influence currently working against you—and then turn them in your favor. By doing so, you become ten times more likely to solve any complex individual behavior challenge.

Reclaiming Lost and Disengaged Employees

Has work lost its luster in your organization? Do your employees avoid your office, reply tersely to your emails, or speak to you with a hint of sarcasm and annoyance? Have your top performers developed the tendency to take off early, show up late, or even call in sick?

We invite you to join VitalSmarts and New York Times bestselling author, Joseph Grenny, for a complimentary live Webinar where we will examine why more than 50 percent of employees list a disagreeable boss as their number one reason to want to pack up and leave and why almost two-thirds will quit before ever really speaking their minds.

Based on the article The Manager's Guide to Reclaiming and Retaining Disengaged Employees this Webinar will teach you how to:

• Turn a disenchanted workforce into one characterized by high levels of engagement.
• Improve your employees' ability to hold crucial conversations with a "less-than-perfect" boss.
• Improve your employees' willingness to approach supervisors, and make work feel more enjoyable and productive, and less like detention.

Event Details
Date: Thursday, February 23, 2012
Time: 1:00-2:00 pm Eastern
Duration: 60 minutes
Presenter: New York Times bestselling Author, Joseph Grenny
Who Should Attend: Corporate Leaders, Directors, and Executives
Cost: Free

Register Now!

With registration you will also receive access to the research study The Manager's Guide to Reclaiming and Retaining Disengaged Employees. In addition, this Webinar will be recorded. Even if you can't attend the event "live" on the date it happens, register anyway so we can send you a link to the recording.

Exclusive Healthcare Webcast: Influencer - Improving the Patient Experience

In 2008, the Federal Department of Health and Human Services developed a government study, called HCAHPS, for measuring patient satisfaction at hospitals across the country. Since the launch of HCAHPS, healthcare professionals have struggled with how to improve the patient experience. Regardless of whether you are a newly hired nurse or a seasoned hospital executive, patient satisfaction has an inordinately large effect on your job.

Because the categories of the HCAHPS are wide-reaching, leaving every part of the hospital vulnerable to a low score on the survey, hospitals everywhere have strived to nail the HCAHPS.

Luckily, VitalSmarts has the answers to the HCAHPS riddle. We invite you to join New York Times bestselling author David Maxfield and healthcare industry expert Greg Zobell for a 75-minute interactive Webcast where they will discuss how utilizing multiple sources of influence can drastically improve patient satisfaction.

Event Details
Date: Thursday, March 8, 2012
Time: 1:00-2:15 p.m. Eastern
Duration: 75 minutes
Presenter: New York Times bestselling Author, David Maxfield
Who Should Attend: All Healthcare Practitioners, Administrators, Managers, Supervisors, and Leaders concerned with improving patient satisfaction (bring your team or whole organization and watch and learn together).
Cost: 129*

Register Now!

With registration your organization will get access to an exclusive study called How to 10X Your Influence, which MIT Sloan Management Review, named the Change Management Article of the Year for 2009!

This study identifies how leaders that use more than four sources of influence are ten times more successful at changing even the most entrenched behaviors.

Even if your organization can't attend this session on the date it occurs, you will still get on-demand access to each session following the date of the live event. This serves as a great learning resource for your organization to be able to go back and watch the event over and over with your team.

*Cost of this event is per computer. All sessions will be recorded and be made available on-demand for unlimited views for 6 months following date of the date live event.