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1. |
At times I avoid situations that might bring me into
contact with people I’m having problems with.
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2. |
I have put off returning phone calls or e-mails
because I simply didn’t want to deal with the person who sent them.
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3. |
Sometimes when people bring up a touchy or awkward
issue I try to change the subject.
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4. |
When it comes to dealing with awkward or stressful
subjects, sometimes I hold back rather than give my full and candid opinion.
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5. |
Rather than tell people exactly what I think,
sometimes I rely on jokes, sarcasm, or snide remarks to let them know I’m
frustrated.
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6. |
When I’ve got something tough to bring up, sometimes
I offer weak or insincere compliments to soften the blow.
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7. |
In order to get my point across, I sometimes
exaggerate my side of the argument.
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8. |
If I seem to be losing control of a conversation, I
might cut people off or change the subject in order to bring it back to where I
think it should be.
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9. |
When others make points that seem stupid to me, I
sometimes let them know it without holding back at all.
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10. |
When I’m stunned by a comment, sometimes I say things
that others might take as forceful or attacking—terms such as “Give me a
break!” or “That’s ridiculous!”
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11. |
Sometimes when things get a bit heated I move from
arguing against others’ points to saying things that might hurt them
personally.
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12. |
If I really get into a heated discussion, I’ve been
known to be tough on the other person. In fact, they might even feel a bit
insulted or hurt.
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13. |
When I’m discussing an important topic with others,
sometimes I move from trying to make my point to trying to win the battle.
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14. |
In the middle of a tough conversation, I often get so
caught up in arguments that I miss how I’m coming across to others.
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15. |
When talking gets tough and I do something hurtful,
I’m quick to apologize for my mistakes.
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16. |
When I think about a conversation that took a bad
turn, I tend to focus first on what I did that was wrong rather than focus on
others’ mistakes.
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17. |
When I’ve got something to say that others might not
want to hear, I avoid starting out with tough conclusions, and instead start
with facts that help them understand where I’m coming from.
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18. |
I can tell very quickly when others are holding back
or feeling defensive in a conversation.
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19. |
Sometimes I decide that it’s better not to give harsh
feedback because I know that it’s bound to cause real problems.
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20. |
When conversations aren’t working, I step back from
the fray, think about what’s happening, and take steps to make it better.
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21. |
When others get defensive because they misunderstand
me, I immediately get us back on track by clarifying what I do and don’t mean.
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22. |
There are some people I’m rough on because, to be
honest, they need or deserve what I give them.
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23. |
I sometimes make absolute statements like “The fact
is…” or “It’s obvious that…” to be sure my point gets across.
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24. |
If others hesitate to share their views, I sincerely
invite them to say what’s on their mind, no matter what it is.
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25. |
At times I argue hard for my view hoping to keep
others from bringing up opinions that would be a waste of energy to discuss
anyway.
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26. |
Even when things get tense, I adapt quickly to how
others are responding to me and try a new strategy.
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27. |
When I find that I’m at cross purposes with someone,
I often keep trying to win my way rather than looking for common ground.
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28. |
When things don’t go well, I’m more inclined to see
the mistakes others made than notice my own role.
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29. |
After I share strong opinions, I go out of my way to
invite others to share their views, particularly opposing ones.
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30. |
When others hesitate to share their views, I do
whatever I can to make it safe for them to speak honestly.
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31. |
Sometimes I have to discuss things I thought had been
settled because I don't keep track of what was discussed before.
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32. |
I find myself in situations where people get their
feelings hurt because they thought they would have more of a say in final
decisions than they end up having.
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33. |
I get frustrated sometimes at how long it takes some
groups to make decisions because too many people are involved.
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