Silent Danger—The Five Crucial Conversations that Drive Workplace Safety
93% of employees say their organization is at risk of an accident waiting to happen because people are either unwilling or unable to speak up.
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Financial Agility—The Four Crucial Conversations for Uncertain Economic Times
Leaders who effectively handle crucial moments in a financial crisis are ten times more likely to position their company for future success.
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How to 10x Your Influence
Leaders who use multiple sources of influence are ten times more likely to produce substantial and sustainable change.
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Silence Kills & Silent Treatment
These two popular healthcare studies reveal that communication breakdowns between healthcare professionals lead to avoidable medical errors, poor patient care, and low employee morale.
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Stuck with a slacking co-worker? Why you’re to blame
Slacking co-workers cause a quarter of their hard-working colleagues to put in four to six more hours of work each week.

Avoiding a Déjà Vu Performance Review
43 percent of employees have experienced a déjà vu performance review — negative performance feedback that surfaces year after year.

Leaders Lack Influence
One of the main drivers of organizational influence challenges is that leaders have little if any influence over the way their employees behave.

Discussing High-Stakes Business Initiatives
82% of employees say there are significant organization-wide initiatives underway in their workplace that will likely fail.

Do You Work with a “Scrooge”?
Approximately three-fourths of employees are stressed out during the holiday season by coworkers who dump on, abandon, or fail them.

Lacking New Year’s Resolve at Work
50% of employees shy away from confronting coworkers about behavior, expectations, or performance because they are afraid of a negative outcome.

Corporate Untouchables
93% work with people whose bad behavior or poor performance should get them fired, yet they get away with just about anything and are accountable for almost nothing.

Weapons of Mass Discussion: Crucial Conversations about Politics
77% avoid discussing politics because political discussions with family can be nasty, difficult, and downright unpleasant.

How to Talk Politics with Friends
67% say their political discussions with friends, coworkers, and family lead to attacks or controlling behavior.

Presidential Candidates Lack Influence
45% of Americans don’t believe presidential candidates have the power to change the issues that matter most to them.

Why America Lacks Digital Manners
91% regularly encounter public displays of insensitivity caused by smart phones and other gadgets.

Talking Hi-tech
More than 87% admit that using hi-tech means to resolve a workplace confrontation is not effective.

Influencing the Flu
Only 14% of adults and 2% of children wash their hands after coughing or sneezing.

Why You Can’t Kill a Bad Habit With a Magic Bullet
Those who use four or more influence strategies to change bad habits are four times more likely to succeed.

Weighty Crucial Conversations with Your Child
66% of parents are unwilling to speak up and talk openly about their child’s weight.

Best Friends Might Sabotage New Year’s Resolutions
70% of people have a bad habit they’ve wanted to change for at least one year, and 22% have tried to change their bad for 10 years.

Talking to Troubled Teens
One out of three parents are either unable or barely able to have a crucial conversation with their teenager.

When Bad Relatives Happen to Good People
Four out of 5 people have attended a miserable family gathering, and more than half expect upcoming family gatherings to be spoiled by an unruly relative.

Crucial Conversations about Drugs with Teens
57% of parents admit to having some degree of difficulty in getting their teens involved in meaningful conversations.

Unwrapping the Secret to Talking About Holiday Finances
60% either overspend or have a spouse or partner who overspends during the holidays. 78% say it’s difficult to discuss holiday spending with their partner.

Taxing Crucial Conversations
58% have found themselves in a compromising conversation in which family, friends, or coworkers described using illegal tax strategies.