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Crucial Accountability®

What you get from training

Why Crucial Accountability?

Experience Training

What’s the training like?

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How do I measure impact?

Enhance Accountability, Improve Performance, and Ensure Execution.

Crucial Accountability is a two-day course that teaches a step-by-step process for enhancing accountability, improving performance, and ensuring execution. By learning how to talk about violated expectations in a way that solves problems while improving relationships, you’ll improve individual, team, and organizational effectiveness.

Product Information

Use these tools to learn more about Crucial Accountability:


Longstanding accountability problems were surfaced and neutralized as a direct result of Crucial Accountability.”

J. Marks | Training Specialist, Orkin, Inc.


After completing the course, I helped a key member of an organization get unstuck and take a path to action that avoided a potential relationship blow-up.”

Eric A. | Senior Manager, Amgen

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Thanks for reaching out.

We’ll be in touch as soon as possible.

If you’d like to talk to someone now, feel free to call us toll free at 1-800-449-5989, or 1-801-765-9600.

While you wait, you might also enjoy:

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Attend an event.
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Watch an on-demand webinar about Crucial Accountability.
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See how Crucial Accountability has helped other companies.

Welcome to

VitalSmarts and Vital Skills International of Michigan are pleased to announce a new era in their joint service to the Michigan market. As of February 28, VitalSmarts has acquired the Vital Skills business and will maintain the presence of a Michigan-based office to provide you with streamlined and enhanced customer support.

We look forward to working with you!
If you have any questions, please email Josh Boyd at jboyd at vitalsmarts dot com.