Are You Stuck? VitalSmarts Training Solutions Can Help
When it comes to change, one thing is for certain: humans will resist. Resistance is a common and destructive part of any change equation. But despite resistance, some individuals and organizations enjoy incredible success. What sets them apart?
VitalSmarts compared the strategies of those who succeeded at behavior change with those who failed. We discovered when employees were able to dialogue around high-stakes topics, hold each other accountable, and remove barriers to change—resistance leveled and change occurred. VitalSmarts designs training courses to develop these skills both in individuals and organizations.
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Focus |
Dialogue |
Accountability |
Organizational change |
Individual change |
Audience |
Individuals Teams Organizations |
Individuals Teams Organizations |
Teams Organizations |
Individuals |
Benefits |
- Resolve disagreements
- Build acceptance and overcome resistance
- Speak persuasively not abrasively
- Foster teamwork and better decision making
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- Hold anyone accountable
- Determine the potential root cause of misaligned or bad behavior
- Empower others by working together to diagnose and determine solutions
- Manage new expectations
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- Diagnose the causes behind any team or organizational problem
- Rely less on formal authority to effectively motivate and enable others
- Identify high-leverage behaviors
- Use six sources of influence to make organizational change inevitable
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- Create effective individual change plans
- Identify and diagnose what’s keeping the unproductive status quo in pace
- Translate performance feedback into action
- Use six sources of influence to make individual change inevitable
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Results |
- Greater efficiency
- Improved working relationships
- Increased employee satisfaction
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- Greater accountability and fewer missed deadlines
- Better one-on-one performance discussions
- Increased individual and team effectiveness
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- Successful team and organizational change initiatives
- Transformed corporate culture
- Reduction in errors and project failures
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- More engaged workforce
- Innovative problem solving
- Increased employee productivity
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Products

Crucial Confrontations® Training
Teaches a step-by-step process to enhance accountability, improve performance and ensure execution.
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Crucial Conversations® Training
Teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes topics.
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Change Anything Training™
Teaches a breakthrough methodology for successfully solving any individual behavior challenge, at work or at home.
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Influencer Training™
Teaches proven strategies to uproot entrenched habits and drive rapid and sustainable behavior change for teams and entire organizations.
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See What Our Clients Have to Say
Dialogue issues we used to tolerate for years have disappeared as a result of Crucial Conversations.”
– Ed H., president & CEO, STP Electric Generating Station
Create alignment and agreement by fostering open dialogue around high-stakes topics. More
Longstanding accountability problems were surfaced and neutralized as a direct result of Crucial Confrontations.”
– J. Marks, Training Specialist, Orkin, Inc.
Is avoiding one-on-one accountability discussions keeping you from getting the results you need? More
With Influencer we’ve seen dramatic results in organizational behavior change.”
– Matt V., president, Spectrum Health
Uproot entrenched habits & drive rapid and sustainable behavior change for teams & organizations. More
Change Anything is the solution for any type individual behavior change. It dramatically improves results.”
– George O., Extension Educator, Purdue University
Successfully solve any individual behavior challenge – at work or at home. More