POSITION PAPERS

Read the latest research findings and commentary from the VitalSmarts team of New York Times bestselling authors and award-winning experts.

A High Performance Cultural Operating System
Organizational cultures are driven by written and unwritten rules. Leaders who invest in building the four crucial skills of a high performance cultural operating system reap daily rewards for their investment. On the other hand, leaders who fail to make such an investment suffer from dysfunctional unwritten rules that inevitably fill the void.
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Change Anything Training
VitalSmarts research shows that when individuals, rather than bosses, are empowered to engage in self-directed change, an organization's performance management process, corporate wellness programs, and change management initiatives become exponentially more effective.
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Influencer Training
VitalSmarts researchers spent the past thirty years developing a theory of change that would crack the code of human influence. Now we share what we’ve learned through Influencer Training, a leadership development process for changing widespread behavior across teams and entire organizations.
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Eliminating Cultures of Silence
The study, Silence Fails: The Five Crucial Conversations for Flawless Execution, found that the high failure rate among a variety of high-stakes business initiatives is largely attributed to a culture of silence.
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The Human Side of Change
VitalSmarts research shows groups who successfully underwent organization-wide change efforts did two things others could not—they effectively implemented crucial conversations and crucial confrontations skills.
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