2006 IN THE NEWS ARCHIVE
See what the media and analysts said about VitalSmarts in 2006.
2005 In The News Archive
2003-2004 In The News Archive
San Diego Union-Tribune
Conflict on the job a major issue for most workers
December 24, 2006
A Crucial Conversations Online Survey found that 93 percent of workers are negatively affected by inability to deal with conflict on the job.
Fox 13 Good Day Utah
New Poll Shows Parents Afraid of Talking to Their Teens; Avoid Tough Topics, Especially Drug Use
December 22, 2006
Joseph Grenny shares results from a new Crucial Conversations Online Survey shows that most parents have difficulty getting through to their teens about important subjects, especially drug use.
MSN Homepage
MSN Money Central
How to Say ‘No’ to Anyone
December 18, 2006
Joseph Grenny offers Crucial Conversations tips for dealing with any situation where you must turn someone down.
The Deseret Morning News
Better to talk than fight over holiday budgets
December 10, 2006
A Crucial Conversations Online Survey shows 60 percent of people overspend or have a spouse or partner who overspends during the holidays.
San Diego Union-Tribune
Just say something: Talk to your kids about drug abuse
December 9, 2006
A new Crucial Conversations Online Survey shows that most parents are afraid to talk to their teens. Consequently, experts beg parents to start talking to their kids about sensitive subjects like drug abuse.
The Atlanta Journal-Constitution
Officials: You’re parents, not pals
December 7, 2006
The White House Office of National Drug Control Policy (ONDCP) urges parents to sharpen their conversation skills after a Crucial Conversations Online Survey shows parents have difficulty talking to their teens about drug use.
Sales and Marketing Management
Are you working for an “untouchable"?
December 4, 2006
To create a culture that doesn't harbor untouchables, Joseph Grenny says employees should be trained on how to hold crucial conversations with coworkers about ongoing problems.
Training Magazine
Are You Working For an ‘Untouchable’?
December 2006
Joseph Grenny provides tips for dealing with untouchables - people who behave badly, appear incompetent, create conflict, but seem to get away with it year after year.
Training Magazine Online
Are You Working for an 'Untouchable'?
November 2006
New Crucial Conversations Online Survey reveals 93 percent work with an untouchable no one confronts.
The Physician Executive
Speak Up or Burn Out
November 2006
Joseph Grenny says physicians should ask questions and take specific action to confront morale problems and avoid employee burnout.
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The Commercial Appeal
Phenomenon of the “Untouchable” Employee
November 19, 2006
Joseph Grenny defines an "untouchable" employee as one who behaves badly or performs poorly in a workplace where no one deals effectively with the problems.
Advance for Nurses
Silence Kills: Speaking Up is Key to Creating Safer, Healthier Environment
November 6, 2006
According to a national study, only one in 10 healthcare professionals actually speaks up when facing unhealthy work practices. David Maxfield advises nurses on how to overcome this trend and create healther environments.
ComputerWorld
Career Watch
November 6, 2006
According to a recent Crucial Conversations Online Survey, 93% say they work with an “untouchable”.
Wall Street Journal
Colleagues You Wish You Didn't Have Seem The Most Secure?
October 10, 2006
New Crucial Conversations Online Survey reveals 93 percent work with an untouchable no one confronts.
T+D
Old Dogs, New Tricks
October 2006
In a Q&A with T+D, Kerry Patterson discusses VitalSmarts' new Crucial Conversations Third Edition and Mastery Mission.
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CNN Online Career Builder
Standing Up To The Office Bully: Four Tips
October 10, 2006
Kerry Patterson says standing up to the office bully may not be as difficult as it seems. As long as you know what to say and how to say it, you can speak up and keep the risk of retaliation to a minimum.
CNBC Street Signs
Workplace Boneheads
October 13, 2006
Joseph Grenny addresses the problems behind untouchable employees.
Newsday
Got the bad−boss blues? Here's how to cope if yours is a jerk
October 16, 2006
Could you be doing things that contribute to problems between you and the boss?
HR.com
Corporate Untouchables
October 16, 2006
New Crucial Conversations Online Survey reveals 93 percent work with an untouchable no one confronts.
HR.com
85% of High-Stakes Business Initiatives Fail When Executives Avoid Discussing Five Crucial Issues
October 23, 2006
New Crucial Conversations Online Survey reveals five conversational failures contribute to an 85% failure rate of corporate projects, programs and initiatives.
Human Resource Executive
Corporate Untouchables
September 28, 2006
A New Crucial Conversations Online Survey reveals 93 percent work with an 'untouchable' no one confronts.
Rocky Mountain News
Business Best-Sellers
September 2, 2006
Crucial Conversations is ranked the #3 bestselling business book in Denver.
Inc. Magazine
25 Years, 7900 Companies, One Enormous Impact
September 2006
VitalSmarts is ranked #491 on the Inc. 500 list of fastest growing companies
Monster.com
Do You Refuse to Hear No?
August 27, 2006
Kerry Patterson provides managers with four ways to notice and navigate a "no" response from their employees. His tips help managers avoid the proliferation of bogus ideas.
Human Resource Executive
August 17, 2006
VitalSmarts Announces Crucial Conversations Training 3rd Edition; Hundreds Make Award-Winning Training Even Easier to Implement and Measure.
HR Magazine
The Unintended World
August 2006
Joseph Grenny says when leaders don't address pain caused by tough management decisions, they send the message that they don't give a darn.
Denver Post
Local Bestsellers
July 6, 2006
Crucial Conversations is ranked #5 on Denver Post bestseller list.
The Physician Executive
Know No Boundaries: Five Crucial Conversations for Influencing Administration
July 2006
Joseph Grenny advises physicians on using crucial conversations skills to influence coworkers and get results.
Fort-Worth Star Telegram
Chicago Tribune
South Florida Sun Sentinel
Don't work too hard
June 27, 2006
A Crucial Conversations Online Survey showed two-thirds of employees don't get to truly take a vacation. Kerry Patterson says employees are responsible for the vanishing vacation by not speaking up when their vacation is threatened.
New Jersey Star Ledger
Business Books: Thinking About Thinking
June 18, 2006
Crucial Conversations listed on Amazon.com Top 10 Bestselling Business Books.
Los Angeles Times
Newsday
Baltimore Sun
Employee Makeover: 'Office nerd' can transform to big man in cubicle with a little effort
June 11, 2006
According to Kerry Patterson, if others view you as a nerd, you may not be taken seriously at work. Patterson provides tips for overcoming our "inner nerd" to increase our influence.
BusinessWeek
Bestseller List
June 5, 2006
Crucial Conversations reaches #6 on the BusinessWeek bestseller list.
Chief Learning Officer
MaineGeneral Health: Teaching the Art of Patient Care
June 2006
Case study illustrating how MaineGeneral Health improved communication and conflict resolution by rolling-out Crucial Conversations training.
Philadelphia Inquirer
Holding the Line: Waiting for the call from HR that never comes
May 28, 2006
Kerry Patterson says be aggressive when interviewing for a job.
BusinessWeek Online B-Schools
Taking on the "Cutthroat Culture of B-Schools"
May 18, 2006
Kerry Patterson discusses how MBA culture does not transfer well to business culture. He provides direction on how to go from cutthroat culture to corporate culture.
Read full article online
Globe and Mail (Toronto)
Video Conferencing: Can You See Me Now?
April 26, 2006
Ron McMillan advises readers on how to handle delicate questions, including paying attention to nonverbal cues.
American Medical Association
A Change in Mind-set
April 25, 2006
Joseph Grenny gives tips on how to change your mindset.
USA Today
To Combat Surgical Errors, ‘Team’ Needs to Stay Vigilant”
April 24, 2006
A reader advocates the importance of speaking up in surgical settings and cites statistics from the Silence Kills research.
BusinessWeek
Bestseller List
April 21, 2006
Crucial Conversations reaches #8 on the BusinessWeek bestseller list.
Philadelphia Inquirer
Food Fight
April 16, 2006
Crucial conversations can help you effectively bring up sensitive issues with other coworkers or employees.
The Salt Lake Tribune
Smart Talk: "Crucial Conversations" Can Determine A Company’s Future
April 3, 2006
How crucial conversations are handled plays a significant role in personal, professional, and organizational success
The Associated Press
Bestselling Author's Graceful Exit Strategies
March 8, 2006
Kerry Patterson provides tips on how to professionally, gracefully, and tactfully exit your current job.
Allure
How to Confront a Co-Worker
March 2006
Tips from Joseph Grenny on how to choose your battles, plan your approach, be direct and end it peacefully.
iSixSigma Magazine
The Human Side of Change: How to Make Change Inevitable and Resistance Futile
March 2006
Joseph Grenny discusses tips for ensuring that your culture-change process produces real results.
MarketWatch
Burning Bridges Is Never Wise: Make A Smooth Transition From One Job to the Next
January 29, 2006
Joseph Grenny gives tips on transitioning from your old job to a new career.
New York Post
10 Worst Work Habits
January 16, 2006
Joseph Grenny says one of the worst work habits is staying silent about something that is bothering you.
CareerBuilder
Bah Humbug
January 2006
In a Crucial Conversations Online Survey, 73% of respondents claim their holidays were more stressful thanks to callous coworkers who pawn their work off onto others.