IN THE NEWS

See what the media and analysts are saying about VitalSmarts.

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2006 In The News Archive
2005 In The News Archive
2003-2004 In The News Archive

CBS News
7 ways to keep your New Year's resolutions
December 30, 2011
Joseph Grenny shares that willpower has little to do with behavior change.

Bloomberg BusinessWeek
2012: Don't Predict, Influence
December 30, 2011
Joseph Grenny says the way human behavior responds to five key challenges will determine our future.

Chicago Tribune
How to have a tough conversation
December 27, 2011
Al Switzler shares tips for holding a successful crucial conversation.

The Globe and Mail
Top 10 business books of 2011
December 13, 2011
Change Anything was listed as No. 8 on the top 10 business books of 2011 list.

USA Today
Be proactive ahead of performance review
December 8, 2011
Joseph Grenny provides tips for improving your performance and catapulting your career.

The Globe and Mail
Holiday office party fashion
November 26, 2011
Kerry Patterson provides tips for office party etiquette.

The Salt Lake Tribune
Tips to help women overcome shyness about negotiating
November 11, 2011
Joseph Grenny shares VitalSmarts' new research and workplace negotiation tips.

Forbes
How Kim Kardashian Derails Your Finances
November 3, 2011
Change Anything shows that willpower alone is not enough to change behavior.

ABC4: Good Things Utah
Dealing with Relatives
November 2, 2011
Joseph Grenny shares tips for holding crucial conversations with unruly relatives this holiday season.

Chicago Tribune
My boss is a monster: Handling scary supervisors
October 31, 2011
Kerry Patterson shares tips for working with a difficult boss. (This article was picked up by four additional publications.)

Fortune.com
Why confrontation at work is critical
October 26, 2011
Joseph Grenny's research shows keeping silent on the job comes with considerable costs.

Training magazine
Improve Your Organization
October 11, 2011
This excerpt comes from the first chapter of the second edition of Crucial Conversations and focuses on VitalSmarts' new research from the past 10 years.

Chief Learning Officer
How to promote behavioral change
October 10, 2011
David Maxfield discusses why performance reviews alone are insufficient to create lasting behavior change.

New York Daily News
How to disagree with your boss—without losing your job
October 5, 2011
Joseph Grenny shares tips for speaking up to your boss candidly and respectfully.

Bloomberg BusinessWeek
Handling Make-or-Break Conversations
September 23, 2011
Joseph Grenny shares findings from his new study on life-changing crucial conversations.

Chicago Tribune
How to get your foot in the door
September 22, 2011
Kerry Patterson provides tips for holding a crucial conversation to get past the receptionist.

New York Post
Bounty Hunting
September 18, 2011
Kerry Patterson says employees whose contributions merit a higher salary can effectively negotiate one.

SUCCESS magazine
On the Bookshelf: Character Building
September 9, 2011
Change Anything shows that changing unhealthy or ineffective habits doesn't hinge on willpower.

Financial Times
How should bosses respond to difficult stars
September 6, 2011
Joseph Grenny shares how bosses can effectively handle bad behavior issues with star employees.

Chicago Tribune
How to handle the office tattletale, and must we socialize with co-workers?
August 29, 2011
Kerry Patterson shares how busy employees can strengthen relationships with co-workers during normal work hours. (This article was picked up by 17 additional publications.)

The Denver Post
Business book best sellers, 8/21/11
August 21, 2011
Crucial Conversations is No. 5 on The Denver Post’s list of paperback bestsellers.

U.S. News & World Report
Take Charge of Your Professional Development
August 17, 2011
Joseph Grenny says employees can make themselves more marketable by improving their interpersonal skills.

Martha Stewart Radio
Change Anything
August 12, 2011
Joseph Grenny shares how the principles of Change Anything unlock one’s potential for success in changing their behavior.

CNN
Tips to Stop Panicking Around Your Boss
July 27, 2011
Kerry Patterson shares tips for how to create a great working relationship with your boss. (This article also ran on MSN.)

Bloomberg BusinessWeek
Influence Thyself, Starting Now
July 26, 2011
Joseph Grenny shares how to alter your life to create fulfillment—instead of hoping the world will change to suit your needs.

The Washington Post
BOOK WORLD Bestsellers — July 24, 2011
July 24, 2011
Crucial Conversations is No. 6 on The Washington Post’s list of nonfiction paperback bestsellers.

Health Affairs
Speaking Up To Prevent Medical Errors
July 7, 2011
David Maxfield shares research from The Silent Treatment study which shows that a culture of poor communication undermines the effectiveness of safety tools and contributes to medical errors.

T+D Magazine
Raising the Bar on Performance-Driven Leadership
July 1, 2011
According to Kerry Patterson, when crucial conversations are avoided or handled poorly, teams and organizations stall or even self-destruct.

The Economist
Worldwide Business Bestsellers
June 30, 2011
Crucial Conversations is No. 7 on The Economist’s list of worldwide business bestsellers.

The Globe and Mail
Kicking bad habits for the good of your career
June 23, 2011
Joseph Grenny shares how employees can overcome their Career-Limiting Habits and experience greater success at work.

USA Today
Baby Boomers make the most of their second act
June 21, 2011
Joseph Grenny shares how people over 40 can increase their success in making changes and achieving goals.

MSN
When your boss is wrong: Should you speak up or shut up?
June 17, 2011
Kerry Patterson shares tips for when and how to hold crucial conversations with your boss.

AOL Jobs
Don't Be a Weiner at Work
June 14, 2011
Joseph Grenny shares how employees can speak up to mitigate the consequences of their mistakes and restore their reputation at work.

Oprah Radio: Dr. Oz
Change Anything
June 10, 2011
Joseph Grenny shares how the principles of Change Anything unlock one's potential for success in changing their behavior.

The Globe and Mail
Six tips for changing your behaviour
May 31, 2011
If you are contemplating personal change, Change Anything may help you overcome the unseen influences that might otherwise defeat you.

Bloomberg BusinessWeek
It's Not About Bin Laden, It's About Influence
May 13, 2011
Joseph Grenny shares an influence strategy for de-radicalizing prospective young terrorists.

PCWorld
Book Advises on Jumping Career Ruts
May 9, 2011
Change Anything shows that we can gain control over our behavior and excel in our careers through harnessing the six sources that influence behavior.

BNET
The Four-Step Plan to Break Bad Habits Forever
May 6, 2011
Change Anything just might become an enduring classic in how to turn problem behaviors into productivity and happiness.

The Huffington Post
Dorie Clark: How to Change Anything
May 4, 2011
Change Anything is a roadmap for individuals to gain mastery over their weight, careers, exercise habits, interpersonal relationships and more.

ABC News Now
Changing Bad Habits to Get Noticed at Work
April 27, 2011
Joseph Grenny shares how employees can use the principles in Change Anything to help them change their behavior and get a raise or promotion.

Bloomberg BusinessWeek
Lessons on Change from Angola (the Prison, not the Country)
April 15, 2011
Joseph Grenny shares how remarkable change agents used the principles in Change Anything to turn hardened criminals into responsible fathers.

MIT Sloan Management Review – Improvisations Blog
How to Change Bad Habits
April 14, 2011
The authors of Change Anything, all affiliated with the consulting firm VitalSmarts, present research and insights about how to change bad personal habits.

Training Magazine
The Science of Career Success
April 11, 2011
David Maxfield shares how the Change Anything approach empowers employees to take control of their own career path by teaching them the knowledge and tools to change their behavior and improve their performance.

T+D Magazine
Can You Keep the Change?
April 1, 2011
Change Anything works great on a personal level, and could also help trainers to assist employees looking to turn over a new leaf for better performance and a more successful work-life.

USA Today
Look for workplace rewards by making yourself invaluable
March 28, 2011
Research from Change Anything reveals how employees can make themselves invaluable by practicing the three vital behaviors of top performers.

U.S. News & World Report
Study: Reluctance to Speak Up Encourages Medical Errors
March 22, 2011
David Maxfield shares findings from “The Silent Treatment” study, which shows how communication failures in the hospital can lead to medical errors.

Wall Street Journal Health Blog
Report: Communication Breakdown Leads to Hospital Errors
March 22, 2011
David Maxfield shares findings from “The Silent Treatment” study and says teams need to create environments of accountability.

Mashable
Lessons Learned From The Old Spice Campaign & Its Imitators
March 16, 2011
Brittney Maxfield shares how VitalSmarts developed a successful marketing campaign through creating an Old Spice parody featuring their book Crucial Conversations.

CNN
The Perils of Badmouthing Your Boss
March 7, 2011
Kerry Patterson shares how employees can respectfully and effectively confront their boss before acting out in ways that could cost them their job.

Wall Street Journal
Asking for 'Extras'
February 27, 2011
Kerry Patterson shares how employees can effectively ask for extras by presenting a cost-benefit analysis.

National Post
This Valentine's Day, confront the office lovebirds respectfully, author says
February 9, 2011
Kerry Patterson provides tips for respectfully and effectively confronting office lovebirds about their public display of affection.

MSN
6 strategies to revamp a sluggish career
February 8, 2011
Change Anything provides tips for employees to create a multifaceted change plan to excel in their careers.

Incentive Magazine
How to Defuse Angry Employees
February 8, 2011
Kerry Patterson explains how HR professionals can effectively deal with angry employees’ concerns.

Chief Learning Officer
Learning to Unlearn
January 13, 2011
Kerry Patterson explains how learning leaders can help change their employees’ behavior.

Bloomberg BusinessWeek
Want More Influence? Just Ask
January 11, 2011
Joseph Grenny shares how people can get what they want by proffering a simple invitation.

MSN
Overwhelmed at Work: How to Get Help without Appearing Helpless
January 11, 2011
Kerry Patterson shares how employees can successfully ask for help without appearing incompetent.

Publishers Weekly
Change Anything Review
January 11, 2011
Change Anything is heralded as a “smart, sensible work” containing a “highly detailed holistic plan, illustrated by encouraging case studies, for making systemic changes that approach problems from every angle and promote active change.”

ComputerWorld
CareerWatch: Don’t be a jerk, and still get promoted
January 10, 2011
Al Switzler discusses VitalSmarts’ research which debunks the myth that jerks are most likely to get promoted.