On Demand Webinars Registration Required
Crucial Conversations
During this 45-minute introduction you'll learn skills for talking when stakes are high.
Crucial Confrontations
During this 45-minute introduction you'll learn skills for enhancing accountability.
Influencer
During this 45-minute webinar you'll learn how to drive change for teams and even entire organizations.
Change Anything
During this 50-minute webinar you'll learn how to successfully solve any individual behavior challenge.
Don’t Forget Your Popcorn!
Want to get a better idea of what our training is like? Register for a webinar. We’ll show you how the skills taught in our training courses can solve your most pressing business problems.
A Conversation with Dr. David Dull – Spectrum Healthcare and Providence Heath
Live webinar
When: Thursday, June 6, 2013 – 1:00 p.m. Eastern
Duration: 45 minutes
Presenter: New York Times bestselling author, David Maxfield
Cost: FREE
In Part 2, David Maxfield talks with Dr. David Dull, Chief Medical Officer at Providence and former Vice President for Quality at Spectrum Health. Dr. Dull will share how both Spectrum and Providence used the Influencer Model to combat the second two cultural viruses: cultures of resistance and cynicism. He’ll share how they made phenomenal changes in system-wide behavior, as well as individual contributor behavior, to reduce re-admissions and improve hand-washing compliance.
Learn More & RegisterSign Up Now
Each week, the authors of Crucial Conversations, Crucial Confrontations, Influencer, and Change Anything answer readers’ personal questions, share tips and insights, and provide further instruction on mastering crucial skills and gaining personal influence.
Readers can further engage with the authors and other readers by commenting and discussing on the corresponding Crucial Skills blog.
Your privacy is a priority. Your information will not be distributed to any third parties.
