Training & Certification

Based on more than 30 years of ground-breaking research, our award-winning training courses have helped thousands of organizations achieve immediate, widespread, and sustainable results.

Each course infuses engaging classroom time with original video clips and lots of practice using real-life examples. Our courses are both educational and entertaining. They outpace traditional communications training by putting an emphasis on behavioral skill development.

Explore our course offerings and certification options below.

If you have more than three individuals in need of training, group rates are available.
Our courses also provide Continuing Education credits.

Crucial Conversations Training

Crucial Confrontations Training

Influencer Training

Change Anything Training

Crucial Accountability Companion Course^✝

*Participants must complete a public workshop taught by a Master Trainer prior to enrolling in certification.
**Courses are available to qualified individuals only. Third-party training and consulting firms, executive coaches, or organizational development service providers may not enroll without prior approval.
^✝Crucial Conversations Training is the prerequisite for all attendees of the Crucial Accountability Companion Course.