A CHECKLIST FOR CHANGE

1. Diagnose

Make your organizational issues visible and actionable
Get a clear understanding of what drives behavior and performance in your organization
Generate the in-depth analysis essential to lasting change
Select the issues that will yield the highest leverage and results


2. Design

Base your change initiatives on sound theory and research from hundreds of successful change efforts
Design strategies and skill-development initiatives that get results and raise vitality measures
Meet or exceed the needs and expectations of all key stakeholders
Initiate change with a manageable process that accomplishes objectives without slowing daily operations

3. Implement

Master the skills and change the behaviors that will raise your vitality measures
Create in-house expertise and greater commitment to your improvement efforts
Achieve deeper penetration of skills and information
Save money while targeting and engaging the opinion leaders who must be involved for lasting change to occur

4. Measure

Make measurement fast, easy, inexpensive, and non-threatening
Compile hard measures of both stakeholder results and culture-change progress
Link diagnosis, design, implementation, and measurement into a process that results in lasting change