Industry: Education
Emory University, uses Crucial Conversations to resolve a culture of conflict.
The innovator in corporate training and organizational performance.
Results Where it Matters Most
See how our award-winning training solutions have lead to impressive bottom-line results in organizations around the world. Click on a training case study below.
Video Case Studies
Gallery Furniture - Influencer Training helps Texas retailer Gallery Furniture save millions and prosper in economic recession.
STP - See how Crucial Conversations Training helped a nuclear power plant in Texas become a national industry leader.
MaineGeneral Health - Patrice P. from MaineGeneral Health, shares how Crucial Conversations Training changed their culture and improved patient safety.
Johnsonville Sausage - Tim A. at Johnsonville Sausage, shares how they improved their employees' leadership abilities through crucial conversations.
Excel Polymers - John Q., CEO of Excel Polymers, shares how they improved customer relations and increased sales.
Spectrum Health - Watch as Matt V., president of Spectrum Health, shares how they are saving lives and improving patient care.
Maimonides Medical - Watch as doctors of Maimonides Medical Center share how they are saving lives with a Code of Mutual Respect.
Crucial Conversations Training Case Studies
Industry: Healthcare
See how Crucial Conversations and Crucial Confrontations Training Helped a Canadian Hospital Transform Its Culture
Industry: Healthcare
See how Crucial Conversations Training improved nurses’ ability to address disruptive physician behavior.
Industry: Manufacturing
See how Crucial Conversations Training improves customer relations and secures new business for worldwide manufacturing company Excel Polymers.
Industry: Manufacturing
Family-owned Johnsonville solves its global growth challenges & dramatically improves safety.
Industry: Oil and Gas
Crucial Conversations helps nuclear power plant, South Texas Project (STP), become a national industry leader.
Industry: Healthcare
See how Crucial Conversations Training built a culture of respect and improved patient safety at Maimonides Medical Center.
Industry: Public Education
See how Crucial Conversations Training created a safer learning environment at Triangle Leadership Academy.
Industry: Healthcare Information Technology
See how Crucial Conversations Training prepares a new generation of leadership at the healthcare IT giant Cerner Corporation.
Industry: Television
See how Crucial Conversations Training helped Indian television provider Tata Sky rebuild corporate culture.
Industry: Oil and Gas
See how Crucial Conversations Training improved oil rig safety at Pride International by 55 percent in one year.
Industry: Healthcare
See how Crucial Conversations Training provides essential culture change tools to Michigan Health System.
Industry: Insurance
See how a large insurer improved communication and changed culture with Crucial Conversations Training.
Industry: Education
Crucial Conversations Training cuts grievances in half and builds common language.
Industry: Telecom
Sprint’s IT department improves productivity 93 percent.
Industry: Manufacturing
See how Crucial Conversations Training improved sales per employee by 15 percent and quality by 50 percent.
Industry: Telecom
AT&T’s IT billing costs reduced by 30 percent with Crucial Conversations Training.
Industry: Healthcare
Crucial Conversations Training improves patient safety by enabling employees with the skills to address mistakes.
Industry: Healthcare
Uniting a divided executive team results in #1 ranking in employee satisfaction for Cook Childrens Health Care System.
Industry: Aerospace
Crucial Conversations Training helps win Lockheed Martin a $200 billion contract.
Crucial Confrontations Training Case Studies
Industry: Nonprofit
See how Crucial Confrontations Training united the leadership team of the Dallas Housing Authority.
Industry: Pest Control
See how Crucial Confrontations Training improved turnover at the international pest control company, Orkin.
Influencer Training Case Studies
Industry: Education
See how Nebo School District Used Influencer Training To Improve Student Performance
Industry: BusIness ServIces
Influencer Training drives rapid adoption of process improvement tool at Xerox.
Industry: Retail
Influencer Training helps Texas retailer Gallery Furniture save millions and prosper in economic recession.
Industry: Healthcare
Influencer Training helps Spectrum Health achieve an unprecedented 98% hand hygiene compliance.
Industry: Healthcare
Influencer Training helps McKenzie Medical Center achieve 100% EHR adoption.
Industry: Healthcare
See how Influencer improved customer service by 38 percent in Michigan’s human services office.
Our Courses
Crucial Conversations
Foster open dialogue around high-stakes, emotional, or risky topics.
Crucial Confrontations
Enhance accountability, improve performance, and ensure execution.
Influencer
Drive rapid and sustainable behavior change for teams and entire organizations.
Change Anything
Successfully solve any individual behavior challenge – at work or at home.
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