Education/Experience

Experience: 5 Years
Education Level: High School Graduate – some college or a degree is a plus, but not required.

Qualifications

Must be able to handle many projects at once and effectively deal with people to achieve optimal outcomes. Skills in Microsoft Office and excellent phone etiquette required. Qualified applicants must be customer service oriented, have excellent oral and written communication skills, and have the desire to perform at a high level with an emphasis on quality.

Duties/Responsibilities

The duties and responsibilities of the Administrative Assistant will include, but are not limited to:

• Place orders for materials and professional services
• Coordinate schedules, training dates, logistics, and material needs
• Write proposals and agreements for materials and professional services
• Assist customers with any and all requests/inquiries
• Provide support to various sales reps as needed
• Provide assistance and coverage to colleagues as needed
• Attend and participate in various meetings, as required
• Other varied and numerous support duties, as required

Education/Experience

• Extensive experience in creative writing
• Some college experience
• English or Journalism major preferred

Qualifications

Must possess superior creative writing skills, be a self-starter, respond well to feedback, and have a passion for excellence in their work. The writing assistant must also be highly organized and have strong research skills. Skills in common word processing software (OpenOffice, Googledocs, etc.) required.

Duties/Responsibilities

The duties and responsibilities of the writing assistant will include, but are not limited to producing narrative scenarios for common problems in various industries, to be used in structured practice.

Writing Sample

Send a narrative creative writing sample of no more than 500 words with your resume. The writing sample may be a clip from a larger work, as long as it is understandable with basic intuition (it may begin in media res).

Education/Experience

Bachelor’s Degree required in related field.
2-4 years of sales/prospecting experience in a lead generation environment for a complex sale.
Skilled and persistent at calling to uncover organizational training initiatives
Proven ability in penetrating small and large corporations to find organizational decision makers

Summary

The Sales Development Representative is responsible for qualifying and nurturing marketing-generated prospects through the marketing funnel until they become a “sales ready” lead and are handed off to a VitalSmarts Sales Executive.

This includes following up with prospects who have inquired about VitalSmarts training solutions through online (research paper downloads, webcast registrations, etc) and offline (trade shows, executive briefings, public training workshops) sources. The SDR will assess the value of the marketing-generated leads, determine the likelihood of purchasing, identify key decision makers, or uncover potential training initiatives within the organization.

The SDR will partner with the sales team to determine whom to target within specific accounts and assist new sales executives with building their sales pipelines through targeted out-bound campaigns.

The SDR will also assist the Demand Generation team to promote and fill a variety of marketing events.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Analytical – Ability to understand diverse information, and make recommendations based on the analysis.
• Problem Solving – Identifies and resolves problems in a timely manner; Gathers information and input from stakeholders skillfully; Develops alternative solutions; Works well in group problem solving situations.
• Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.
• Strategic Thinking – Develops strategies and recommendations to achieve individual, departmental, and organizational goals.
• Motivation – Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals; Accomplished self-starter who thirsts for success, is tenacious and results-driven
• Dependability – Takes responsibility for own actions; Keeps commitments; Completes tasks on time. Works independently.
• Organization – Highly organized and ability to manage multiple call projects and campaigns, Excellent time management skills. Meticulously tracks all activities, and accurately maintains all records.
• Quality – Impeccable attention to detail; Demonstrates accuracy and thoroughness;
• Collaboration – Builds strong relationships with internal and external constituents. Gathers input from diverse teams; Determines best possible solution; Excellent follow up skills.
• Experience – Demonstrated track record in working with a professional sales organization and consistent over-achievement.
• Technology – Proficiency in all Microsoft Office programs and direct experience with CRM applications.

Duties/Responsibilities

The duties and responsibilities of Sales Development Representative (SDR) will include, but are not limited to:

• Lead Nurturing
  • Play a vital role in developing the marketing funnel and growing the “sales ready” lead pipeline
  • Qualify and nurture marketing-generated prospects by executing various lead nurturing campaigns through extensive out-bound calling efforts.
  • Maintain and build the lead nurturing library of collateral and assets
• Lead Pipeline Management
  • Track the status of prospects throughout the funnel to the point of sales hand-off
  • Meticulously record activities and maintain lead status accuracy
  • Follow and suggest improvements to lead generation and management process
• Relationship Building
  • Build credibility and strong working relationships with potential decision makers who do not show initial interest in our offerings, but may need our solutions in the future
  • Manage professional hand-off to appropriate Sales resources
• Event Promotion
  • Help promote and fill key events by driving attendee registration for Executive Briefings, Public Workshops, VitalSmarts Trainer Conference, and specific online events.

Education/Experience

3-4 years of experience in marketing, public relations, or related field
Bachelors Degree required

Summary

Must possess superior written communication skills, excellent organizational skills, be detail-oriented, a self-starter, and have passion, enthusiasm and excellence in their work.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Interpersonal Skills – Superior oral and written communication skills, including editing capabilities.
• Organization – Highly organized and ability to manage multiple, simultaneous projects as well as internal and external relationships; Excellent time management skills.
• Dependability – Takes responsibility for own actions; Keeps commitments; Completes tasks on time.
• Quality – Impeccable attention to detail; Demonstrates accuracy and thoroughness; Produces high-quality work.
• Collaboration – Gathers input from diverse teams; Excellent follow-up skills.
• Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.
• Analytical – Collects and researches data; Uses intuition and experience to complement data.
• Technical Experience – Technically savvy and solid understanding of HTML programming. Familiarity with Eloqua, or related database management tool a plus.
• Strategic Thinking – Develops strategies to achieve organizational goals; Understands organization’s strengths & weaknesses; Analyzes market trends, competition, and customer feedback; Identifies external threats and opportunities; Researches and analyzes what the customer wants; Adapts strategy to changing conditions.
• Motivation – Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals; Accomplished self-starter.

Duties/Responsibilities

The duties and responsibilities of the marketing communications and newsletter specialist will include, but are not limited to:

NEWSLETTER

• Manage all aspects of the weekly Crucial Skills Newsletter, including building, testing, and distributing, as well as all customer service issues.
• Work seamlessly within Eloqua—VitalSmarts contracted database management system—t build and distribute the newsletter.
• Ensure consistent editing and review of the newsletter.
• Assist with strategic planning and execution of the weekly newsletter.
• Manage relationships with VitalSmarts associates as related to newsletter program.
• Market the Crucial Skills Newsletter to VitalSmarts associates and licensees.
• Work in-house at VitalSmarts to ensure seamless execution of newsletter.
• Compile and distribute monthly newsletter reports for VitalSmarts and associates.
• Work with the authors to create original and innovative content for the newsletter.
• Assist in updating and managing content on the Crucial Skills blog.
• Think of and execute on strategic marketing plans to grow the subscribership of the newsletter and blog.

MARKETING MATERIALS:

• Oversee the processes for collecting and managing customer stories.
• Manage and produce company and executive bios.
• Manage the monthly corporate newsletter including gathering department information, building, and distributing.

GLOBAL BOOK MANAGEMENT:

• Connect local publishers and licensees with the goal of producing good working relationships.
• Proactively manage global book contract expiration dates.
• Identify markets where VitalSmarts has a licensee, yet no localized book. Work with US publisher and licensees to secure a local publisher.
• Proactively manage foreign publisher performance, contract compliance, book distribution, and their cooperation with local licensee. Take measures to prevent any issues and/or resolve performance gaps that arise.
• Coordinate and approve localized book cover and backmatter. Approve final translation working with licensee partner, if feasible.
• Negotiate competitive buy-back discounts from the local publishers for VitalSmarts and licensee partners (goal is 40% or higher).